Privacy Policy

Last updated: August 2026

1. Information We Collect

We collect the following information when you use HiFig Technologies INC: your name, email address, business name, province/territory, and the details you provide during the bid generation process (trade type, project details, materials, labor rates, etc.). Payment information is processed securely through Stripe and is not stored on our servers.

2. How We Use Your Information

Your information is used to: generate bid proposals tailored to your trade and project, process payments, communicate with you about your account, improve our AI agent's accuracy and proposal quality, and send service updates and notifications. We do not sell your personal information to third parties.

3. Data Storage

Your information is stored securely on cloud servers located in Canada or the United States. Some processing, including AI-generated bid proposals, may involve transferring your data to service providers in the United States. By using the Service, you consent to these cross-border transfers as described in this Privacy Policy. Bid proposals and associated data are retained for the duration of your subscription and for up to 90 days after cancellation, after which they are permanently deleted.

4. AI Processing

When you interact with our AI agent, the information you provide is processed to generate bid proposals. This processing involves third-party AI service providers including OpenAI, Google, and Anthropic, whose services may be located in the United States. We take reasonable measures to ensure these providers maintain appropriate data security and privacy standards. By using the Service, you acknowledge that your bid details may be transferred to these providers for processing.

5. Cookies

HiFig Technologies INC uses essential cookies to maintain your session and provide core functionality. We do not use advertising or tracking cookies.

6. Your Rights

You have the right to: access your personal information, correct inaccurate information, request deletion of your data, and export your bid history. To exercise these rights, contact us at the email provided on the website. If you are not satisfied with our response, you have the right to file a complaint with the Privacy Commissioner of Canada at www.priv.gc.ca or by calling 1-800-282-1376.

7. Third-Party Services

We use the following third-party services: Stripe (payment processing), Google Analytics (anonymous traffic statistics), and cloud hosting providers. Each of these services has their own privacy policies that govern their use of your data.

8. Children's Privacy

HiFig Technologies INC is intended for use by adults engaged in construction and contracting businesses. We do not knowingly collect information from children under 18.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Users will be notified of significant changes. Continued use of the Service constitutes acceptance of the updated policy.

10. Contact

For privacy questions or data requests, contact us at the email provided on the website.